Despite Patient Satisfaction Ratings, VA Hospitals Are Top Quality

Despite Patient Satisfaction Ratings, VA Hospitals Are Top Quality

Reuters Health reported that a new study from JAMA Internal Medicine suggests that VA Hospitals are among the top in quality, while scoring low in patient satisfaction ratings. Data from 129 Veterans Affairs Hospitals and 4,010 non-VA Hospitals throughout the United States was examined. The JAMA researchers “found the VA had lower rates of six complications tied to quality: pressure ulcers, deaths of surgical patients with serious treatable conditions, care-related lung injuries, clots in the vein in surgical patients, catheter-related bloodstream infections, post-operative bloodstream infections and post-operative surgical wound ruptures.” They also found that the VA Hospitals had “lower mortality rates and fewer cases of repeat hospitalizations than other hospitals.”

However, where they exceeded in quality, they lacked in patient experience. The study found that VA patients were less likely to recommend a VA Hospital to a family or friend than a non-VA Hospital patient.

 

Dr. Steven Lipsky

Steven J. Lipsky MD, FACEP has been a Board Certified Emergency Physician in Arizona for the last 41 years, and a resident of the Town of Paradise Valley for the last 40 years. He received his Doctor of Medicine degree from New York University School of Medicine and did post-graduate training in Family Practice at St. Joseph’s Hospital and Medical Center in Phoenix before going into the full-time practice of Emergency Medicine in 1975. Dr. Lipsky has worked in every type of Emergency Department in Arizona – from inner city and rural, small volume and large, public and private hospitals, teaching and nonteaching hospitals. He has taught at the Midwestern University Arizona College of Osteopathic Medicine – Division of Clinical Education, as well as in Kirksville College of Osteopathic Medicine Arizona. He has received the highest number of patient satisfaction letters in his group at multiple facilities and has been recognized at Paradise Valley Hospital for his outstanding performance. A past president of the Arizona College of Emergency Physicians (representing over 800 Emergency Physicians in our state) along with many other positions in the organization, Dr. Lipsky was also one of six Councillors representing Arizona to the National Council of the American College of Emergency Physicians. Dr. Lipsky built, owned, and was the Medical Director for the first 24hr free-standing Emergicenter and Advanced Life Support Ambulance Service in Jamaica. In conjunction with USAID, Cornell Medical Center’s School of Public Health, the Ministry of Health and Environmental Control of Jamaica, and the U.S. Peace Corps, he participated in a successful program to stem infant mortality in rural areas.

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